Hours of Operation: Monday–Friday, 8 a.m.–4:30 p.m. CST
Sweet Adelines Local: 1.918.622.1444
Sweet Adelines Toll Free: 1.800.992.7464
Sales Direct Toll Free: 1.877.545.5441
Mail Room Fax: 1.918.665.0894
Upstairs Work Room Fax: 1.918.388.8083
Sweet Adelines International
9110 South Toledo Avenue
Tulsa, Oklahoma 74137 USA
The Executive Deptartment works with the Board of Directors to implement the strategic plan and ensure smooth business operations of Sweet Adelines International. This department oversees all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission. The department also provides leadership and management to ensure that the mission and core values of the company are put into practice. In addition, it maintains Board and Committee agendas and minutes; policy, bylaws, standing rules, election procedures and Regional Management Team structure.
In addition to being the first point of contact via the reception desk, this department handles special projects in support of membership and other Sweet Adelines departments.
This department handles all competitor entry forms for the Young Women in Harmony (YWIH) Video Chorus Contest, Rising Star Quartet Contest, as well as regional and international contests; organizes all logistics for the YWIH Video Chorus Contest as well as on-site logistics for Rising Star and international contests. Competition also supports all regional competition leaders in the execution of their regional contests.
The Philanthropy program is responsible for generating philanthropic support through annual, major and planned giving. The department manages our donor relations and donor recognition program. All donors are members of The Overtone Society.
This department plans and implements the organization’s educational programs including international convention educational classes, International Education Symposium (IES), Regional Management Team (RMT) Training and the Young Women in Harmony (YWIH) program. In addition, the Education Department is responsible for the following certification programs: International Faculty Program (IFP), Arranger Certification Program (ACP) and the Director Certification Program (DCP). Inquires on available scholarships and grants are also handled through this department.
This department handles site arrangements for convention, seminars and workshops; coordinates all event logistics, registration and housing for convention and educational events; and organizes exhibits for convention.
The Finance Department handles all areas of accounting, finance, member renewal payments, taxes, insurance, 501(c)(3) nonprofit status and billing inquiries.
The international sales department is the source for music, educational material, novelty items and organizational medals and pins. Shop our online store or call us at 1.877.545.5441 or 1.918.622.1444. The sales department is accessible Monday through Friday from 8:00 a.m. CST to 4:30 p.m. CST (2:00 p.m. GMT to 10:30 p.m. GMT).
The information technology department handles all facets of technology and computer-based support services, computer systems, network infrastructure and other technologies within the organization.
The marketing and communications team is responsible for producing the quarterly magazine, The Pitch Pipe; producing all promotional and organizational all-member emails; marketing all organizational events and services; the SA website, public relations; competition webcast; organizational advertising; advertising in The Pitch Pipe and event materials; organizational outreach campaigns; member marketing resources; logo licensing; media inquiries; and social media.
Membership Department administers the chartering process for prospective choruses and satellite choruses; answers questions regarding membership dues and fees; chapter and membership information; Member/Chapter-at-Large information; membership processing, including member records, per capita fees and charter renewal; chapter relations; membership issues including conflict resolution; and dual membership.